The Damn Am Series has partnered up with Skatepark of Tampa to provide you with the best selection and service for getting your skate stuff online.
If any of these questions and answers don't cover what you need, send an email to info@skateparkoftampa.com
and we'll get back to you right away.
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| Is it safe? |
Of course. We take security seriously. Your credit card information is not
stored anywhere in our systems and our ordering is done over a secure (SSL) connection.
Additionally, for your safety and ours, your order will not go through if the billing address and zip code
you enter does not match what's on file for the credit card number you put in. It's no joke, so if you found
or stole someone's credit card, go try some other site for your shopping spree.
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| Dude I'm 13. I've never even seen a credit card. Help!? |
Go to 7-11 and get a prepaid Internet Shopping Card. Check this article out: click here |
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| I can't find what I'm looking for - do you have it or what? |
Try the Search Page or send us an email
(info@skateparkoftampa.com) and we'll help you out. |
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| How fast will my stuff get here? |
We are currently shipping orders within one business day. If your order is placed by
2PM Eastern Time, we'll ship it that afternoon. Otherwise, it's shipped the following day.
Saturdays, Sundays, and holidays are not business days - those are just skating days.
The rest depends on the shipping option
you choose when checking out. |
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| Can I exchange stuff? |
If the product is in brand new, unused condition, you can contact us for an exchange if you're not happy with the product.
You may also return a brand new, unopened item within 30 days for a refund. Shipping costs in each direction are your responsibility.
Please contact us at info@skateparkoftampa.com with questions or see the return form that comes with your order.
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| Can I return stuff? |
If you have a return,
see the return form that comes with your order. We'll check out the stuff you return and
let you know what we can do. Sorry, no refunds or
store credit can be issued for assembled completes (which is basically a used board).
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| I live in Zimbabwe or some crazy place like that. Can you send my order there? |
No. Sorry, right now we are only shipping to the United States and Canada.
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| Do you do special orders? |
Yes. Please call us at 813-621-6793 to place your special order.
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| How do you charge for shipping? |
Your shipping is based on the zip code you're at, the weight of your cart, and the shipping method you choose. Our
site connects directly to the UPS and the United States Postal Service computers to get the exact rate for shipping your
stuff. Just because we skate doesn't mean we're not nerds.
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| Is there a warranty on stuff? |
That depends on the manufacturer of the goods you're purchasing. Most companies offer a warranty against defects.
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| Do you have a printed catalog you can send me? |
Not yet, we're taking things one step at a time. But, we'll let you know when we do.
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| When I order from CCS and other non-skater run places, they don't know that 65mm wheels won't work
with Venture Lows and no risers. Will you help me with that? |
Of course. Everyone on staff here, from the maintenance crew to the order packers to the
web nerd, is a skateboarder.
If you're a beginner and have questions, email us at info@skateparkoftampa.com
and we'll help you out. If you live
in or near Tampa, FL, we also give lessons on Saturday mornings.
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| What about backorders? |
Normally, backorders don't happen. What you see online is exactly what we have in our shop. Because of errors or
internet connections being down, it's still possible for you to purchase something that's not in stock. If that happens,
we'll contact you to see what you want to do.
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| What are my payment options? |
We take MasterCard, Visa, America Express, and Discover.
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| What do you do with the information you collect from me? |
Nothing except use it to ship your order. Your name or email is not added to any mailing lists or anything shady like
that. If you suspect this is happening, send an email to info@skateparkoftampa.com,
and we'll help you get to the
bottom of it.
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